Shipping Policy

Política de Envio

1. We offer free shipping for all orders in our store:

Thank you for shopping with Cheersdrop. We are committed to providing you with a seamless and enjoyable shopping experience. This Shipping Policy outlines important information regarding the shipping of your orders.

2. Processing Time:

Orders are typically processed within 1-3 days upon receipt of payment. And the shipping usually takes 5-8 days.

3. Change of delivery address:

For a change of delivery address requests, we are able to change the address at any time before the order has been dispatched.

4. Cancellations:

If you change your mind before you receive your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

5. Order Tracking:

The processing time is 1-3 days, and a tracking number will be generated on the same day.

Once your order has been shipped, you will receive a confirmation email with a tracking number and instructions on how to track your package.

6. Wrong Address disclaimer:

It is the customer’s responsibility to provide accurate and complete shipping information. Please double-check your shipping address before finalizing your order. We cannot be held responsible for any delays or delivery issues resulting from incorrect or incomplete addresses. We do our best to speed up processing and shipping time, so there is a chat window on the website for the customer to chat with us. Please contact us immediately at Support@Cheersdrop.com if you believe you have provided an incorrect shipping address. We can change the address before the package being delivered.

7. Returns for wrong product purchased:

If you purchased the wrong product and want to return it, you are responsible for the cost of shipping it back to our store. Please refer to our Refund Policy for further information on how to make a return.

8. Lost or Damaged Packages:

We take utmost care in packaging and ensuring the safe delivery of your orders. In the rare event that your package is lost or damaged during transit, please contact our customer support team as soon as possible. We will work with you to resolve the issue promptly.