Please note, please note : If you only buy ink cartridges, we will only send ink cartridges, and they cannot be customized.

1) Please leave your customized information in the following format:

Text: custom information

2) You can add custom information when placing an order or send it to us via the chat window.

3) A new pen has no ink. You need to add ink or purchase an ink cartridge to write after receiving the goods.

4) Custom information, once confirmed, has been shipped and cannot be changed.

5) The logistics time cannot be specified. Please check the logistics time when placing the order.

6) If you do not choose a font, we will use the default font.

7) Before customizing the pattern or logo, please contact us for confirmation.

8) If you have not left any custom information, we will send the pen without customization.

9) Please be sure to send a custom message within 5 hours after placing the order. For example, if you send “happy new year”, the pen will be engraved with “happy new year.

10) If you didn’t leave a message in time and the pen has already been sent out, we can’t make any changes. Please understand.

11) Currently only 16 English fonts are supported, and other languages ​​can only use standard fonts.